Shipping policy

Shipping Policy

Thank you for shopping with us. Please review our shipping terms below.

Order processing
All orders are processed within 2–4 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays. You will receive a confirmation email with tracking once your order ships.

Delivery time
Estimated delivery is 6–8 business days after processing. Total time from order to delivery is approximately 8–12 business days. In rare cases (such as orders to South America or remote regions), delivery may take up to 14 business days. Delivery times are estimates, not guarantees, and may vary due to customs, carrier delays, weather, or high-demand periods.

Shipping destinations
We ship worldwide. Delivery times to remote areas or certain countries may be longer.

Shipping costs
Shipping charges are calculated and shown at checkout before payment. Shipping costs are non-refundable.

Customs, duties, and taxes
International orders may be subject to import duties, taxes, or customs fees charged by the destination country. These are the customer's responsibility and are not included in the product or shipping price. We are not responsible for delays caused by customs.

Incorrect address
Customers are responsible for providing a complete and accurate shipping address. We are not responsible for orders delayed, lost, or returned due to an incorrect or incomplete address. Returned orders may incur reshipping costs.

Tracking
You will receive a tracking number by email once your order ships. Please allow 24–48 hours for tracking to update.

Lost, stolen, or delayed packages
Once a package is marked as delivered by the carrier, we are not responsible for lost or stolen packages. If tracking shows no movement for an extended period, contact us at damattemtion@gmail.com and we will help open a carrier investigation.

Contact
For shipping questions, reach us at damattemtion@gmail.com